NCC has threatened to sanction telcos who are performing below the industrial average with consistently poor service delivery.
According to NCC, the key performance indicators (PKIs) of the NCC when applied to the services of the telcos showed that they were performing below par. This got to the highest level especially in the months of October, November, December 2016, he said.
“We invited the operators and laid bare what was happening to the quality of service which has degraded to unacceptable level,”however, the service providers have complained of lack of infrastructure, denial of right of way and the dearth of foreign exchange to procure telecoms equipment.
This is What NCC Will do
The NCC is going to impose sanction, and there will be ranking on the quality of service so Nigerians will know which to patronise.
NCC will be taking compliance action to compel the service providers to provide acceptable standard of service delivery.